Thank you for making the roads safer!
From now on, you'll travel safer with your v16 emergency light.
But this beacon can do much more for you; it also connects to your phone or car. How? Download the free myIncidence app and get the most out of your signaling device in case of emergencies.
We are your copilot
What is myIncidence?
myIncidence is the fastest, most efficient, and most intuitive way to contact your insurance company, roadside assistance, or emergency services in the event of an accident or breakdown.
This free app connects your phone or vehicle (Android Auto and Apple CarPlay) to connected beacons such as Help Flash, Hella, Balizauto, and VZero.
This way, when you have an accident and place your beacon, we will automatically initiate the emergency service you need.
We'll help you when you're in trouble
How does it work?
If you have a breakdown or an accident, just turn on your v16 hazard light . No need to search for your vehicle's documents or your insurance company's phone number when the stress is at its peak!
The app will automatically start working, and we'll expedite reporting your incident, providing all the necessary information to emergency or support services.
The app will automatically start working, and we'll expedite reporting your incident, providing all the necessary information to emergency or support services.
Have you downloaded myIncidence yet?
This is how it links to the v16 beacon
The beacon is synchronized from the app itself. Once you've selected your device model, in this case Help Flash, you'll need to enter its IMEI to pair it.
If you prefer, instead of typing in the digits, you can scan them directly. This can be done using the small QR code that you can find next to the IMEI, on the top of the cover, or, in some cases, on the bottom of the device's box.
If you prefer, instead of typing in the digits, you can scan them directly. This can be done using the small QR code that you can find next to the IMEI, on the top of the cover, or, in some cases, on the bottom of the device's box.
Download now
myIncidence is a free app that lets you report your incident by voice. Forget about references; we'll send your exact location so you can be found quickly.
What advantages does it offer me?
We'll accompany you on your travels, and if you link your beacon, you'll be able to:
- Check that it works correctly and connects to the DGT 3.0 cloud
- Check the battery status of your beacon and when its connection expires
- You can link your device to each of the drivers in the vehicle.
- You pay nothing. Completely free service for users of associated beacons.
Así se comprueba la batería y conexión con DGT 3.0 en Incidence APP
¿Cómo vincular Help Flash IoT con Incidence APP?
We have the best reference
From copilot to copilot
Luis Moya is Spain's most famous co-pilot and our ambassador. Experience Incidence as if he were the one accompanying you.
Do you want us to be your co-pilot?
Our goal is to give you peace of mind. Download the app so you can learn about the help we offer.